Artificial intelligence in financial services

Artificial intelligence (AI) is not a new phenomenon. It is human-made technology, that simulates, replicates and can potentially replace or add to human intelligence. It's been under development for over 60 years. You and I have been using it for quite some time now -- be it the maps we use for navigation, chatbots we use, digital assistants, video gaming, and much more. AI is similarly used a lot in the financial services sector.