Enterprises Set Themselves Up for Success via Chatbots

Gone are the days of building just another boring website to have a digital presence. We have entered a new era where everything is connected to build next-generation digital experiences. The introduction of the iPhone in 2007 marked the mobile revolution which has entirely changed users' expectations of the web and the digital experiences it generates. This situation started a ripple effect and with the rise of the mobile Internet, we shifted away from installed software on our desktops to mobile apps at our fingertips. The explosion of mobile apps reached a tipping point in 2008, and just like every other technology trend, it settled in over time.