Algorithms workers can't see are increasingly pulling the management strings
I'm afraid I can't do that." HAL's cold, if polite, refusal to open the pod bay doors in 2001 A Space Odyssey has become a defining warning about putting too much trust in artificial intelligence, particularly if you work in space. In the movies, when a machine decides to be the boss – or humans let it – things go wrong. Yet despite myriad dystopian warnings, control by machines is fast becoming our reality. Algorithms – sets of instructions to solve a problem or complete a task – now drive everything from browser search results to better medical care. They are helping design buildings. They are speeding up trading on financial markets, making and losing fortunes in micro-seconds. They are calculating the most efficient routes for delivery drivers. In the workplace, self-learning algorithmic computer systems are being introduced by companies to assist in areas such as hiring, setting tasks, measuring productivity, evaluating performance and even terminating employment: "I'm sorry, Dave.
Aug-25-2020, 13:05:20 GMT