Machine Learning: The Future of Business Africa Outlook Magazine

With 60 percent of businesses across the globe expected to use A.I. by 2018, South African companies are championing how machine learning can manage business operations Artificial intelligence, or A.I., is already used by 39 percent of businesses around the globe in some form, according to Sage's latest analysis. Be it to scan and organise vast amounts of data quickly to free up an employee for other tasks, or to help a customer answer common questions on a website, A.I. uses programmed requirements and machine learning to reduce the time taken to complete mundane tasks, improving business efficiency and operating costs. Yet, despite CNBC reporting that smart technology boosts productivity, many companies are still to factor A.I. into their business model. Fortunately, South African companies are leading the way by adopting machine learning programmes to increase efficiency in numerous areas of their businesses. With the internet opening new opportunities for employers to hire highly skilled workers from all over the world, as well as the ability to post job postings to websites and social media, businesses are receiving more résumés and CVs than ever before.