Artificial intelligence will cost HR jobs but increase HR's influence in the business

Businesses are investing heavily in digitalisation and are increasingly using computer-controlled processes in their various departments. They are also investing in artificial intelligence (AI) to an ever great extent. With AI, technology makes autonomous decisions (in some cases), so human intervention is no longer necessary. HR professionals who use AI mainly do so to screen CVs and to send messages to specific target groups automatically via social media, and for staff training and development, for example. According to a survey of 1,000 HR professionals in Belgium, the Netherlands, France, Germany and the UK, conducted by iVOX on behalf of SD Worx, six in 10 European HR professionals believe AI will lead to job losses in their sector by 2025.