Facial recognition error sees woman accused of theft

In one email from Facewatch seen by the BBC, the firm told Ms Horan it "relies on information submitted by stores" and the Home Bargains branches involved had since been "suspended from using the Facewatch system". Madeleine Stone, senior advocacy officer at the civil liberties campaign group Big Brother Watch, said they had been contacted by more than 35 people who have complained of being wrongly placed on facial recognition watchlists. "They're being wrongly flagged as criminals," Ms Stone said. "They've given no due process, kicked out of stores. This is having a really serious impact."