One in seven in UK prefer consulting AI chatbots to seeing doctor, study finds

A quarter of the people who use chatbots for medical advice say they are influenced by long NHS waiting lists. A quarter of the people who use chatbots for medical advice say they are influenced by long NHS waiting lists. Exclusive: Doctors say'highly concerning' poll highlights risk to patients of turning to AI for medical advice One in seven people are using AI chatbots for health advice instead of seeing their GP, a UK study has found. The poll of more than 2,000 people found that - of the 15% turning to chatbots - one in four had done so because of long NHS waiting lists. The study analysed by researchers at King's College London revealed the potential risks of using AI for health advice.