Singapore needs mindset change for smart nation success ZDNet

Deploying the most innovative technologies alone will not ensure Singapore can succeed in its smart nation ambition, as this will require a population that is willing to embrace change in the way it interacts with its government. Since the launch of its smart nation initiative in 2014, the Singapore government has been rolling out various pilots and programmes to put in place the supporting infrastructure and systems. These centred around key objectives, among others, to enable safer and greener urban living, provide more transport options, facilitate better healthcare, and deliver more responsive public services and citizen engagement. Several initiatives had focused on a range of technologies including data analytics, Internet of Things (IoT), and cloud computing. Microsoft earlier this week announced it was working with the Singapore government to explore the use of machine learning and chatbots to deliver more interactive online citizen services.