AI Chatbots: What Are They & How Can They Help?

From Siri to automated customer service representatives, artificial intelligence (AI) chatbots can benefit people by connecting them with a host platform or service. Chatbots can sometimes feel real when a person receives curated responses and these messages can offer directions or information without making an individual navigate the AI's host. This tech is so common it has become part of some people's lives and a tool that helps people to work within their environments. AI chatbots are popular with major retailers, like Kroger, and can recognize text and images to make tailored responses on its host platforms, such as a website or social media outlets including Twitter and Facebook. Other chatbots, like Siri, help owners initiate actions on their Apple products through verbal responses.