Why you might soon text robots as often as your friends

The robots are coming -- to help run your life or sell you stuff -- at an online texting service near you. In coming months, users of Facebook's Messenger app, Microsoft's Skype and Canada's Kik can expect to find new automated assistants offering information and services at a variety of businesses. These messaging "chatbots" are basically software that can conduct human-like conversation and do simple jobs once reserved for people. Google and other companies are reportedly working on similar ideas. In Asia, software butlers are already part of the landscape.