Chatbots will revolutionize conversation

Forget about interactive iPad newspapers, mobile apps and catchy television graphics. The future of news may be far less complicated than anyone could have imagined -- as simple as a conversation with a friend. We're on the cusp of a chatbot revolution, with tech giants Facebook, Google and Microsoft all competing to create the brainiest robotic agent powered by artificial intelligence. "We think you should be able to message a business in the same way you message a friend," Facebook CEO Mark Zuckerberg recently said, announcing the launch of a chatbot store during the social network's annual developers conference. "And you shouldn't have to install a new app."