Artificial Intelligence and automation: the future of government services

The British government is keen to recognise the importance of artificial intelligence (AI) and automation in ensuring the long-term future success of UK industry. In line with this, it has acknowledged that one of its'grand challenges' is putting the UK at the forefront of the AI and data revolution. In fact, comments from Chancellor of the Exchequer Philip Hammond have suggested that large swathes of government activity will soon be performed by AI and automation to free up time for (human) civil servants. Automating some aspects of government jobs will result in savings and efficiencies. However, there are concerns that public sector workers will be at risk of losing their jobs to AI and automation in the next decade.