Precision Regulation for Artificial Intelligence

Among companies building and deploying artificial intelligence, and the consumers making use of this technology, trust is of paramount importance. Companies want the comfort of knowing how their AI systems are making determinations, and that they are in compliance with any relevant regulations, and consumers want to know when the technology is being used and how (or whether) it will impact their lives. Source: Morning Consult study conducted on behalf of the IBM Policy Lab, January 2020. As outlined in our Principles for Trust and Transparency, IBM has long argued that AI systems need to be transparent and explainable. That's one reason why we supported the OECD AI Principles, and in particular the need to "commit to transparency and responsible disclosure" in the use of AI systems. Principles are admirable and can help communicate a company's commitments to citizens and consumers.