Can AI mediate conflict better than humans?

Hush-hush meetings, often never made public. For centuries, the art of conflict mediation has relied on nuanced human skills: from elements as simple as how to make eye contact and listen carefully to detecting shifts in emotions and subtle signals from opponents. Now, a growing set of entrepreneurs and experts are pitching a dramatic new set of tools into the world of dispute resolution – relying increasingly on artificial intelligence (AI). "Groundbreaking technological advancements are revolutionising the frontier of peace and mediation," said Sama al-Hamdani, programme director of Hala System, a private company using AI and data analysis to gather unencrypted intelligence in conflict zones, among other war-related tasks. "We are witnessing an era where AI transforms mediators into powerhouses of efficiency and insight," al-Hamdani said.