What does the future of intelligent automation look like in 2022?

Come 2022, Intelligent Automation will continue to unlock opportunities and improve business operations, according to Blue Prism. Blue Prism has released its annual list of trends to watch nwxt year in the field of Intelligent Automation. Experts at Blue Prism believe that many firms are continuing to adapt and change to new ways of working because of the pandemic and that IA maximises the workforces potential if positioned as a strategic imperative, not a tactical fix. "2022 will see further convergence between previously disparate areas of automation including basic and advanced forms of process automation (RPA, iBPMS, Low Code Workflow tools), Intelligent Document Processing, Rules-based and Artificial Intelligence (AI)- based Decision engines and others," says Dan Ternes, chief technology officer, APJ, Blue Prism. "Organisations will continue to look for easier integration while finding the sweet spot across these technologies to support greater efficiencies and improve business operations," he says.