Are Personal Chatbots the Future? - The Chatbot

Chatbots have been around for decades, but they've recently garnered more attention as they become better and used even more. When Facebook opened up their Messenger API in 2016, it led to hundreds of thousands of bots over the next two years. Early chatbots were (and many still are) quite generic and impersonal. Yet the option exists to create a relationship between the chatbot and the user, one that provides individualised, personal experiences. Personal chatbots require certain elements to make them useful.