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A patient walks under the guidance of AR navigation inside one building of Xinhua Hospital. Leading public hospitals in Shanghai are using artificial intelligence on their WeChat to streamline patient registration and provide better treatment. The Internet hospital service has been widely adopted by hospitals and patients since the COVID-19 pandemic broke out in 2020. More patients are using online reservations, but many do not know which department they need to register for. To help patients, Xinhua Hospital is using AI.