AIOps: A Self-Driving Car For Computer Networks

It's not a mystery why artificial intelligence (AI) is a hot topic in nearly every corporation today. Businesses have started to explore its benefits in a wide range of areas -- from smarter industrial logistics and supply chain management to improved cybersecurity to predicting what consumers want and offering it to them at the right time. While AI is most often associated with these kinds of applications -- and, of course, with familiar consumer uses like Amazon Alexa's smart personal assistant or Uber charging you for a ride based on predictive pricing models -- another increasingly fertile area for AI is the information technology (IT) systems that companies depend on to run their businesses. Every day, IT departments face an excruciatingly challenging mission: Provide speed, security and reliability in an increasingly demanding and unforgiving mobile app-driven world -- and do so with ever-fewer resources. It's a really tough job to begin with and, on top of it, IT organizations are now encountering a tidal wave of data from all the interconnected smart devices that make up today's enterprise.