The sweet spot for robotic process automation in the COVID-19 response

We are living through the largest real-world experiment of our time. As the COVID-19 crisis goes on, our homes have become a distributed platform from which we continue to perform our jobs while maintaining the necessary social distancing. This experiment threatens to explode in our collective faces. During the COVID-19 emergency, business continuity and productivity have deteriorated significantly. Many people are working from home for the first time in their lives, employed by organizations that have not adapted their roles, processes, or tools to support that mode of operation.