The People-Less Organisation

For years organisations around the world have tried to in vain to become a paper-less organisation. The recent surge in digitisation and mobilisation of processes has helped bring many closer, but very few have actually achieved this goal. In fact, it's far more accurate in my view to talk about being a less-paper-reliant organisation than a paper-less one. Many, many organisations still use paper for one reason or another. The question I'd like to raise today, is whether we'll be having the same conversation and experience as regards our people because AI and robots continue their advance?