AsiaGlobal Online – AI and Emotions: The Next Frontier in the Social Sector

What happens when the Fourth Industrial Revolution collides with the need and desire to improve the state of the world? To be more specific: What impact will artificial intelligence (AI) have on the social sector? The answer depends on the reply to a bigger, deeper question: What ultimately does AI need to solve? The social sector may be defined as an ecosystem where resources are shared for the purpose of helping others rather than only for the benefit or profit of one person or a group. Actors in the sector are expected to ensure that people create and share resources equitably or fairly to the broadest extent possible.