Robots will create a 'disruptive tidal wave' for human workers

Pepper the robot seems friendly now, but it may secretly be gunning for Neil deGrasse Tyson's job. Robots, self-driving cars and virtual assistants will eliminate 6 percent of all jobs in the US by 2021, according to a new report from Forrester Research. Customer service representatives will be the first positions affected, then truck and taxi drivers. But, employees working in any easy-to-automate job may be at threat, as businesses look to cut costs with these robots and intelligent assistants. "By 2021 a disruptive tidal wave will begin," the report stated. "Solutions powered by AI/cognitive technology will displace jobs, with the biggest impact felt in transportation, logistics and consumer services."