The First Step Towards Responsible AI Needs To Be About People Not Strategy


I was recently consulting for an organisation that was looking to implement a framework to govern the implementation of Artificial Intelligence (AI) technologies. Like many organisations in their sector, they had been running various'lab' experiments for some time, and had seen positive results; but there was still something holding them back from wholesale investment. A major consulting firm had encouraged them to'accelerate' their innovation by using a framework to govern the roll-out. I asked them where they felt it needed more focus, and they responded saying that it felt somewhat vanilla, a re-hashing of any-old IT project management best practice. "Surely there is something different about AI", they asked?

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