Top 2021 Post-Pandemic Pivots for Retail Stores

Agreed, the headline is slightly presumptuous, in light of the third wave looming large and governments' globally gearing up for the same. That said, with vaccination drives going on in full swing, mask-mandates being lifted, travels resuming, and offices reopening, people are actually heaving a sigh of relief – a virus of good feeling is rippling across the cities. But, please don't take my word for it! America's leading retail brands have gone on to report that their foot traffic has rebounded earlier than expected, so much so that the numbers might exceed their 2019 sales performance. The point is consumer behavior is expected to upend big-time post-pandemic, partly because some customers might want to pursue their pre-pandemic routines, and mostly because some customers might wish to continue with new customer engagement models launched during the pandemic.