Artificial Intelligence, Real Impact

"Nothing will affect the future of humanity more than digital super-intelligence." Machines that can "think" like humans and simulate intelligent behaviors...it's the stuff of science fiction, but also of your most recent hotel stay or restaurant experience. Chatbots, robotics, voice-enabled devices and other artificial intelligence (AI) -driven technologies are rapidly being leveraged by hotels and restaurants of all sizes to enhance the guest experience. In doing so, they are part of a broader trend. Hospitality Technology's own research indicates as much.