An AI Banking Assistant Based On Hollywood Special Effects

From phone support and mobile apps to ATMs and chatbots -- when it comes to customer service, banking automation has come a long way. However, the one missing piece that these automated banking features lack is a real human being to interact with during a transaction. That's something that Soul Machines, a New Zealand-based startup, is hoping to change. The company's new technological development is intended to bring back the human component to customer service without relying on actual people. To meet this goal, Soul Machines is producing artificial intelligence-powered avatars that are designed to emotionally engage with banking customers.