How companies can use AI and chatbots to succeed in the age of COVID-19

COVID-19 is literally taking the world's breath away. The viral disease, also known colloquially as corona, which mainly affects the lungs, has now spread across the globe and poses difficult challenges for companies. While in some industries all sales are falling off, others are barely keeping up with the work. But it is precisely the industries that have been hit hard that can use the crisis period to tackle and try out new concepts. The use of artificial intelligence and chatbots is a good way of doing this.