Health systems are in need of radical change; virtual care will lead the way

The covid-19 pandemic has shown us how much health care is in need of not just tweaking but radical change. The pressure on global health systems, providers, and staff has already been increasing to unsustainable levels. But it also illustrates how much can be achieved in times of crisis: for example, China and the UK recently built thousands of extra beds in intensive care units, or ICUs, in less than two weeks. Health-care reform will need to spur a totally different approach to how care is organized, delivered, and distributed, which will be paramount in a (hopefully soon) post-covid-19 era. It's the only way to deliver the quadruple aim of health care: better outcomes, improved patient and staff experience, and lower cost of care.