Artificial intelligence in Banking: Challenges, impact and future - CIOL

Digital transformation is redefining banking sector. The industry is adopting artificial intelligence and other disruptive technology to create value for their tech-savvy customers. Adoption of Artificial intelligence in banking sector enabling to deliver a seamless experience. But expectations are high and challenges are higher. We spoke to Raj Nair, President of IMC Chamber of Commerce and Industry to understand the development in the segment and the impact of AI in banking.