Enterprise Apps adopt AI in the Golden Age of AI

The demand for AI continues to increase according to forecasts by International Data Corporation. Enterprises will adopt AI in 2020 with an estimated 16% surge compared to previous years. Diversity is enabling the growth of AI as companies rely on AI for decision-making with bias incidents reducing according to the IDC report. The customer experience from AI is growing as enterprises analyze interactions, and respond to queries in real-time. Automated AI systems are offering customer support, an area humans have faced challenges because of physical limitations.