Chatbots for Housing Associations: What Can You Expect?

Chatbots for housing associations have the potential to reshape an entire industry through automation and conversational AI. Here's what to expect from this paradigm shift. The Addison Act of 1919 introduced subsidising housing and making it affordable to those who need help the most. With national fervour high following the end of the First World War, Parliament set the ambitious target of financing the construction of 500,000 homes in just three years. Fast forward to today, approximately 3.98 million households across the country in 2020 are socially renting -- the highest number since 2000.