There's No Easy Tech Fix for Online Hate Speech

Future Tense is a partnership of Slate, New America, and Arizona State University that examines emerging technologies, public policy, and society. When Facebook CEO Mark Zuckerberg went before Congress last week, the nominal focus was on the Cambridge Analytica scandal. Diamond and Silk came up a lot. At one point, Sen. John Thune, a Republican from South Dakota, asked Zuckerberg about the company's content screening policies--and specifically, how it draws "the line between what is and what is not hate speech." Zuckerberg's answer focused on a speculative future in which artificial intelligence will keep Facebook civil.