AI tools see uptick in adoption by Coca-cola, Instacart and other large brands despite risks - CBS News

Even if you haven't tried artificial intelligence tools that can writing essays and poems or conjure new images on command, chances are the companies that make your household products are already starting to do so. Mattel has put the AI image generator DALL-E to work by having it come up with ideas for new Hot Wheels toy cars. Used vehicle seller CarMax is summarizing thousands of customer reviews with the same "generative" AI technology that powers the popular chatbot, ChatGPT. Meanwhile, Snapchat is bringing a chatbot to its messaging service. And the grocery delivery company Instacart is integrating ChatGPT to answer customers' food questions.