Guavus Unwraps AI-based Analytics and Automation Products for CSPs

Guavus, a pioneer in AI-based analytics for communications service providers (CSPs), announced the launch of Guavus-IQ -- a comprehensive product portfolio that provides a unique multi-perspective analytics experience for CSPs. Guavus-IQ delivers highly instrumented analytics insights to CSPs on how each subscriber is experiencing their network and services (bringing the outside perspective in) and how their network is impacting their subscribers (understanding how their internal operations are impacting their customers). This single, real-time "outside-in/inside-out" perspective helps operators identify subscriber behavioral patterns and better understand their operational environments. This enables them to increase revenue opportunities through data monetization and improved customer experience (CX), as well as reduce costs through automated, closed-loop actions. In addition, Guavus-IQ has been designed to be'operator-friendly' for CSPs -- it doesn't require the operator to be a data science specialist or expert.