When KM meets AI: An interview with Fireman & Co senior consultant Sally Gonzalez Legal IT Insider

Sally Gonzales joined Fireman & Company in May as the Toronto-headquartered legal management consultant's newest senior consultant. Recognised as an authority in knowledge management and strategic technology planning, here Gonzales, who has held senior IT and KM roles at firms including Dentons, Norton Rose Fulbright, Akin Gump and Jones Day, tells us what led to her move to Fireman; how KM has evolved in the legal space; the major KM trends ahead; and discusses some of the biggest questions around AI. "I think we are on the cusp of KM 4.0," she says. What led you on this path to Fireman & Company? I've been fortunate to have a long and stimulating career in KM and IT management, with about 15 years spent in-house in top IT leadership positions at several global law firms, most recently Dentons, and about 18 years consulting to law firms and law departments in the US, Canada, and the UK. I recently returned to the US after two years in London working for Norton Rose Fulbright as KM Program Manager for their global enterprise search implementation. After a brief sabbatical, I knew I wanted to continue consulting and I wanted to find the right team to partner with to focus in on the two areas about which I am most passionate: KM and AI.