Shaping Ethical Computing Cultures

Communications of the ACM 

Public concern about computer ethics and worry about the social impacts of computing has fomented the "techlash." Newspaper headlines describe company data scandals and breaches; the ways that communication platforms promote social division and radicalization; government surveillance using systems developed by private industry; machine learning algorithms that reify entrenched racism, sexism, cisnormativity, ablism, and homophobia; and mounting concerns about the environmental impact of computing resources. How can we change the field of computing so that ethics is as central a concern as growth, efficiency, and innovation? There is no one intervention to change an entire field: instead, broad change will take a combination of guidelines, governance, and advocacy. None is easy and each raises complex questions, but each approach represents a tool for building an ethical culture of computing.