The 'Invisible' Materiality of Information Technology

Communications of the ACM 

Such a disappearance is a fundamental consequence not of technology but of human psychology. Whenever people learn something sufficiently well, they cease to be aware of it. Thus, Weiser's vision is even broader: as this technology becomes truly embedded in human activity we won't be aware of it at all. As the field of ubiquitous computing has evolved, with computation embedded in walls, clothes, and so forth, the materiality to support it is often physically and intentionally hidden from the user. Indeed, this material disappearance is often considered evidence of good design. The "agent" metaphor, in particular in its early presentations such as the Knowledge Navigator and Starfire, is also another utopian vision. These virtual agents are typically accessible via peripherals such as screens or phones, doing the bidding of those they serve.

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