Participatory Design and Artificial Intelligence: Strategies to Improve Health Communication for Diverse Audiences

A major public health challenge is to develop large-scale health communication interventions that are successful with diverse and vulnerable audiences. Participatory design approaches are critical to create communication programs that are relevant to people’s literacy, language, culture, access and functional needs. Further, there are powerful synergies in linking participatory design and artificial intelligence methods. This paper focuses on traditional weaknesses of health communication, and participatory design strategies and models that can be used by developers, researchers and health practitioners.