Capturing Knowledge in Real-Time ICT System to Boost Business Performance

In this work an AI/ICT Platform is presented, to develop cognitive networks to cope with a management of a great availability of data and a necessity to dispose of prompt right information, extracted by data. In fact, the better strategic decision arise by a prompt availability of target and effective information. A cognitive network, and in particular an intelligent grid, helps to reach this goal. This intelligent grid allows to integrate many data source to drive analytics which transform data into useful information to support advanced operational control and strategic decision making. To realize an intelligent grid, it is necessary, firstly, capturing Knowledge, transforming data in information and introducing the knowledge in ICT framework and in Real-Time Systems. This is the right way to have a set of target and suitable information by using to take a correct decision, especially in real-time problem. So, in this work XBASE Cognitive Mapping Tool is presented. This tool allows to develop an intelligent grid, to support and “automate” strategic decision and so, to solve, also in real-time, every kind of problems. In particular, an application of this tool is presented, in monitoring of wastewater, the “BATTLE” Project.