Ethics for a Combined Human-Machine Dialogue Agent
Artstein, Ron (University of Southern California) | Silver, Kenneth (University of Southern California)
We discuss philosophical and ethical issues that arise from a dialogue system intended to portray a real person, using recordings of the person together with a machine agent that selects recordings during a synchronous conversation with a user. System output may count as actions of the speaker if the speaker intends to communicate with users and the outputs represent what the speaker would have chosen to say in context; in such cases the system can justifiably be said to be holding a conversation that is offset in time. The autonomous agent may at times misrepresent the speaker's intentions, and such failures are analogous to good-faith misunderstandings. The user may or may not need to be informed that the speaker is not organically present, depending on the application.
Mar-16-2016
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