Why not both? Complementing explanations with uncertainty, and the role of self-confidence in Human-AI collaboration
Papantonis, Ioannis, Belle, Vaishak
–arXiv.org Artificial Intelligence
AI and ML models have already found many applications in critical domains, such as healthcare and criminal justice. However, fully automating such high-stakes applications can raise ethical or fairness concerns. Instead, in such cases, humans should be assisted by automated systems so that the two parties reach a joint decision, stemming out of their interaction. In this work we conduct an empirical study to identify how uncertainty estimates and model explanations affect users' reliance, understanding, and trust towards a model, looking for potential benefits of bringing the two together. Moreover, we seek to assess how users' behaviour is affected by their own self-confidence in their abilities to perform a certain task, while we also discuss how the latter may distort the outcome of an analysis based on agreement and switching percentages.
arXiv.org Artificial Intelligence
Apr-27-2023
- Country:
- Asia > Middle East
- Jordan (0.04)
- North America > United States
- California > Los Angeles County
- Los Angeles (0.14)
- Illinois > Cook County
- Chicago (0.04)
- California > Los Angeles County
- Asia > Middle East
- Genre:
- Research Report
- Experimental Study (1.00)
- New Finding (1.00)
- Research Report
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