Trustworthy AI: UK Air Traffic Control Revisited

Exploring the socio - technical challenges confronting the adoption of AI in organisational settings is something that has so far been largely absent from the related literature . In particular, r esearch into requirements for trustworthy AI typically overlooks how people deal with the problems of trust in the tools that they use as part of their everyday work practices . This article presents some findings from an ongoing ethnographic study of how current tools are used in air traffic control work and what it r eveals about requirements for trustworthy AI in air traffic control and other safety - critical application domains.