Dependency Parsing for Spoken Dialog Systems

Compared to constituency parsing and semantic role labeling, dependency parsing provides more clear relationships between predicates and arguments (Johansson and Nugues, 2008). Constituency parsers provide information about noun phrases in a sentence, but provide only limited information about relationships within a noun phrase. For example, in the sentence "What do you think about Google's privacy policy being reviewed by journalists from CNN?," a constituency parser would place "Google's privacy policy being reviewed by journalists from CNN" under a single phrasal node. Similarly, a semantic role labeling system would tend to label the same phrase as an argument of the verb, but it would not disambiguate the relationships within the phrase. Finally, NER only provides information about named entities which may or may not be the key semantic content of the sentence. Dependency parsers, by contrast, can provide information about relationships when a sentence contains multiple entities, even when those entities are within the same phrase. Identifying relationships between entities in a user utterance can help a dialog system formulate a more appropriate response. For instance, in the sentence about "Google's privacy policy" mentioned above, there are multiple entities for the system to consider. The system must determine the most important entity in the utterance in order to model the topic and generate an appropriate response.