FATHOMS-RAG: A Framework for the Assessment of Thinking and Observation in Multimodal Systems that use Retrieval Augmented Generation

Abstract--Retrieval-augmented generation (RAG) has emerged as a promising paradigm for improving factual accuracy in large language models (LLMs). We introduce a benchmark designed to evaluate RAG pipelines as a whole, evaluating a pipeline's ability to ingest, retrieve, and reason about several modalities of information, differentiating it from existing benchmarks that focus on particular aspects such as retrieval. We present (1) a small, human-created dataset of 93 questions designed to evaluate a pipeline's ability to ingest textual data, tables, images, and data spread across these modalities in one or more documents; (2) a phrase-level recall metric for correctness; (3) a nearest-neighbor embedding classifier to identify potential pipeline hallucinations; (4) a comparative evaluation of 2 pipelines built with open-source retrieval mechanisms and 4 closed-source foundation models; and (5) a third-party human evaluation of the alignment of our correctness and hallucination metrics. We find that closed-source pipelines significantly outperform open-source pipelines in both correctness and hallucination metrics, with wider performance gaps in questions relying on multimodal and cross-document information. Human evaluation of our metrics showed average agreement of 4.62 for correctness and 4.53 for hallucination detection on a 1-5 Likert scale (5 indicating "strongly agree"). Research sponsored by the Laboratory Directed Research and Development Program of Oak Ridge National Laboratory, managed by UT -Battelle, LLC, for the U. S. Department of Energy. Notice: This manuscript has been authored by UT -Battelle, LLC under Contract No. DE-AC05-00OR22725 with the U.S. Department of Energy. The United States Government retains and the publisher, by accepting the article for publication, acknowledges that the United States Government retains a non-exclusive, paid-up, irrevocable, world-wide license to publish or reproduce the published form of this manuscript, or allow others to do so, for United States Government purposes.