Goto

Collaborating Authors

 Personal Assistant Systems


Muslim dating app loses appeal against Tinder owner Match.com

BBC News

A spokesperson told the BBC: "We've always known that Muzmatch has unfairly benefitted from our reputation and investment in our brands, and was unrightfully riding Match Group's coat-tails for its own gain.


Understanding the Impact of Culture in Assessing Helpfulness of Online Reviews

arXiv.org Artificial Intelligence

Online reviews have become essential for users to make informed decisions in everyday tasks ranging from planning summer vacations to purchasing groceries and making financial investments. A key problem in using online reviews is the overabundance of online that overwhelms the users. As a result, recommendation systems for providing helpfulness of reviews are being developed. This paper argues that cultural background is an important feature that impacts the nature of a review written by the user, and must be considered as a feature in assessing the helpfulness of online reviews. The paper provides an in-depth study of differences in online reviews written by users from different cultural backgrounds and how incorporating culture as a feature can lead to better review helpfulness recommendations. In particular, we analyze online reviews originating from two distinct cultural spheres, namely Arabic and Western cultures, for two different products, hotels and books. Our analysis demonstrates that the nature of reviews written by users differs based on their cultural backgrounds and that this difference varies based on the specific product being reviewed. Finally, we have developed six different review helpfulness recommendation models that demonstrate that taking culture into account leads to better recommendations.


CONSCENDI: A Contrastive and Scenario-Guided Distillation Approach to Guardrail Models for Virtual Assistants

arXiv.org Artificial Intelligence

A wave of new task-based virtual assistants has been fueled by increasingly powerful large language models, such as GPT-4. These conversational agents can be customized to serve customer-specific use cases, but ensuring that agent-generated text conforms to designer-specified rules included in prompt instructions alone is challenging. Therefore, chatbot designers often use another model, called a guardrail model, to verify that the agent output aligns with their rules and constraints. We explore using a distillation approach to guardrail models to monitor the output of the first model using training data from GPT-4. We find two crucial steps to our CONSCENDI process: scenario-augmented generation and contrastive training examples. When generating conversational data, we generate a set of rule-breaking scenarios, which enumerate a diverse set of high-level ways a rule can be violated. This scenario-guided approach produces a diverse training set of rule-violating conversations, and it provides chatbot designers greater control over the classification process. We also prompt GPT-4 to also generate contrastive examples by altering conversations with violations into acceptable conversations. This set of borderline, contrastive examples enables the distilled model to learn finer-grained distinctions between what is acceptable and what is not. We find that CONSCENDI results in guardrail models that improve over baselines.


Tile's latest accessory helps track your cat

Engadget

Tile, best known for its AirTag-like trackers that help you locate lost objects, can now find something that can get lost on purpose -- your cat. The $40 Tile for Cats tracker from Life360 is a modified version of the Tile Sticker with a silicon collar attachment and 250 foot Bluetooth range. The idea is to give you peace of mind that your cat is somewhere in the house, and then help you figure out exactly where that sneaky floof is hiding. The battery on the Tile for Cats lasts a generous three years, and you can easily replace the sticker. It even offers AI assistant integration with Siri, Alexa, and Google Assistant, so you can locate Sir Fluffybutt with a voice command.


Experts say AI 'companions' will revolutionize relationships, but could become 'default connection' for people

FOX News

Angie Wisdom and Dr. Chirag Shah discuss how artificial intelligence could play a role in online and professional relationships. Artificial intelligence (AI) is already providing significant benefit to people searching for love, negotiating a business deal and struggling with depression. However, according to experts, an over reliance on the technology could cause a "devaluation" of human connection and lead to diminishing authenticity. Rijul Gupta, CEO and co-founder of DeepMedia, told Fox News Digital that as AI continues to evolve, the technology has the potential to enrich social interactions, deliver companionship, and provide support in areas like child-rearing and elder care. Furthermore, Gupta predicted AI is set to "revolutionize" online dating by enhancing existing platforms, such as Tinder and Hinge, with new algorithms that provide more "personalized" and "efficient" matchmaking.


Towards Explainable Collaborative Filtering with Taste Clusters Learning

arXiv.org Artificial Intelligence

Collaborative Filtering (CF) is a widely used and effective technique for recommender systems. In recent decades, there have been significant advancements in latent embedding-based CF methods for improved accuracy, such as matrix factorization, neural collaborative filtering, and LightGCN. However, the explainability of these models has not been fully explored. Adding explainability to recommendation models can not only increase trust in the decisionmaking process, but also have multiple benefits such as providing persuasive explanations for item recommendations, creating explicit profiles for users and items, and assisting item producers in design improvements. In this paper, we propose a neat and effective Explainable Collaborative Filtering (ECF) model that leverages interpretable cluster learning to achieve the two most demanding objectives: (1) Precise - the model should not compromise accuracy in the pursuit of explainability; and (2) Self-explainable - the model's explanations should truly reflect its decision-making process, not generated from post-hoc methods. The core of ECF is mining taste clusters from user-item interactions and item profiles.We map each user and item to a sparse set of taste clusters, and taste clusters are distinguished by a few representative tags. The user-item preference, users/items' cluster affiliations, and the generation of taste clusters are jointly optimized in an end-to-end manner. Additionally, we introduce a forest mechanism to ensure the model's accuracy, explainability, and diversity. To comprehensively evaluate the explainability quality of taste clusters, we design several quantitative metrics, including in-cluster item coverage, tag utilization, silhouette, and informativeness. Our model's effectiveness is demonstrated through extensive experiments on three real-world datasets.


Local Policy Improvement for Recommender Systems

arXiv.org Artificial Intelligence

Recommender systems predict what items a user will interact with next, based on their past interactions. The problem is often approached through supervised learning, but recent advancements have shifted towards policy optimization of rewards (e.g., user engagement). One challenge with the latter is policy mismatch: we are only able to train a new policy given data collected from a previously-deployed policy. The conventional way to address this problem is through importance sampling correction, but this comes with practical limitations. We suggest an alternative approach of local policy improvement without off-policy correction. Our method computes and optimizes a lower bound of expected reward of the target policy, which is easy to estimate from data and does not involve density ratios (such as those appearing in importance sampling correction). This local policy improvement paradigm is ideal for recommender systems, as previous policies are typically of decent quality and policies are updated frequently. We provide empirical evidence and practical recipes for applying our technique in a sequential recommendation setting.


Improvements on Recommender System based on Mathematical Principles

arXiv.org Machine Learning

In this article, we will research the Recommender System's implementation about how it works and the algorithms used. We will explain the Recommender System's algorithms based on mathematical principles, and find feasible methods for improvements. The algorithms based on probability have its significance in Recommender System, we will describe how they help to increase the accuracy and speed of the algorithms. Both the weakness and the strength of two different mathematical distance used to describe the similarity will be detailed illustrated in this article.


Towards Explainable and Safe Conversational Agents for Mental Health: A Survey

arXiv.org Artificial Intelligence

Virtual Mental Health Assistants (VMHAs) are seeing continual advancements to support the overburdened global healthcare system that gets 60 million primary care visits, and 6 million Emergency Room (ER) visits annually. These systems are built by clinical psychologists, psychiatrists, and Artificial Intelligence (AI) researchers for Cognitive Behavioral Therapy (CBT). At present, the role of VMHAs is to provide emotional support through information, focusing less on developing a reflective conversation with the patient. A more comprehensive, safe and explainable approach is required to build responsible VMHAs to ask follow-up questions or provide a well-informed response. This survey offers a systematic critical review of the existing conversational agents in mental health, followed by new insights into the improvements of VMHAs with contextual knowledge, datasets, and their emerging role in clinical decision support. We also provide new directions toward enriching the user experience of VMHAs with explainability, safety, and wholesome trustworthiness. Finally, we provide evaluation metrics and practical considerations for VMHAs beyond the current literature to build trust between VMHAs and patients in active communications.


Modeling Spoken Information Queries for Virtual Assistants: Open Problems, Challenges and Opportunities

arXiv.org Artificial Intelligence

Virtual assistants are becoming increasingly important speech-driven Information Retrieval platforms that assist users with various tasks. We discuss open problems and challenges with respect to modeling spoken information queries for virtual assistants, and list opportunities where Information Retrieval methods and research can be applied to improve the quality of virtual assistant speech recognition. We discuss how query domain classification, knowledge graphs and user interaction data, and query personalization can be helpful to improve the accurate recognition of spoken information domain queries. Finally, we also provide a brief overview of current problems and challenges in speech recognition.