Despite the ongoing efforts of banks to attract millennials, they are still failing to make an impression. According to Gallup, only 23% of millennials are actively engaged with their bank, making millennials the least engaged generation. Considering that fully engaged customers bring considerable benefits and higher revenues – this is a big problem. If banks expect millennials to "simply grow up," they may be facing a tough road ahead. Financial institutions – banks and others – that find a way to communicate with millennials on their terms and give them the financial tools they want are more likely to end up the winners. When millennials feel supported and are able to choose the way in which they interact with a bank, they are more likely to strengthen their relationships and make smarter financial decisions.

A Cambridge entrepreneur who sold his company to Amazon is increasing the amount of angel investing he's doing now he no longer works for the e-commerce giant. William Tunstall-Pedoe sold Evi Technologies, his voice recognition startup to Amazon in 2012, for an undisclosed amount that TechCrunch reported to be around 26 million ( 20 million). Following the acquisition, Tunstall-Pedoe became part of the Amazon family. However, his investment activities have been somewhat limited over the last four years. "I did a bit of investment while I was in Amazon but obviously that was constrained by Amazon legal; I had to get permission if it overlapped at all with anything Amazon did and most things overlap with something that Amazon is doing," Tunstall-Pedoe told Business Insider at his home in Cambridge.

Apple is said to have acquired Turi, a machine learning and artificial intelligence (AI) startup, based in Seattle, US. The news was confirmed by various unnamed sources who pegged the deal value at around 200m ( 153m; 180.39m). Upon contacting Apple on the same, the California, US headquartered technology giant said, "Apple buys smaller technology companies from time to time, and we generally do not discuss our purpose or plans," according to GeekWire, an American technology news website. GeekWire said this was a standard comment Apple was known to give after making such acquisitions. It added that the deal reflected Apple's efforts to increase its presence in the Seattle region, where it has been building an engineering presence for the past two years.

Consider Sarah Hyland a fan of good old-fashioned dating. "I think there's something special in forming a relationship with just talking," she told ET in a recent sit-down. "I think communication is really beautiful. The 25-year-old actress is happily dating former "Vampire Academy" co-star Dominic Sherwood in real life, but her character in Netflix's newest film, "XOXO," is another story. "My character, Krystal, goes through a lot," Hyland said on Sunday, chatting about the film at The London Hotel in West Hollywood, California. "She's really naive and very young, and believes in true love.

Text, sentiment, and social analytics help you tune in, at scale, to the voice of the customer, patient, public, and market. The technologies are currently being applied in an array of industries ranging from healthcare to finance, media, and consumer markets. It's useful stuff, insight extracted from text, audio, images, and connections. The state of analytics is pretty good at the moment, although uptake in certain areas -- digital analytics and market research, for example -- has lagged behind. This is true for both technical innovation and for more-of-the-same uptake.

Better Automation through computers has been an ongoing pursuit for decades as we seek to reduce the number of mundane and repetitive tasks humans must perform. Today we have virtual digital assistants, such as Apple's Siri or Amazon's Alexa, that are designed to learn our personal preferences in order to serve up increasingly accurate information. They "get to know us," so to speak, "learning" our likes and dislikes. This capability is known as machine learning. Incorporating machine learning into an organization's systems has not been something most companies have been able to accomplish due to steep human, technological, and infrastructural requirements.

It can make the interaction mit machines more human and integrate it flawlessly in our daily lives. But is there a flip side, will AI be the end of the design and designer as we know them? Tech giants such as Google, Facebook, IBM, Microsoft and Amazon not only proclaimed artificial intelligence as the strategic priority that will determine the future of their organizations, but have successively announced the achievement of new milestones. What has made these milestones exceptional is that instead allowing these new advancements to influence only their own products, these companies have made their successful developments available to all other organizations for use and integration into their respective products. And as AI is being integrated into more and more products, it will also influence the way we think about customer experience and user interfaces.

When Apple Inc. (NASDAQ:AAPL) released Siri on the iPhone 4S back in 2011, the personal digital assistant managed to earn mixed reviews from users. On one side, Siri was seen as a revolutionary feature, as a personal digital assistant that had the potential to change the way we use devices. However, numerous users felt as if Apple had blown the hype surrounding its digital personal assistant out of proportion, as Siri regularly failed to function the way it was meant to. The worst part about Siri was that it actually managed to regress under Apple, as the software that was released by its original developers was more capable then the one released by the Cupertino based tech giant. Moreover, it was apparent that one of Apple's biggest rivals Google managed to design a superior AI system as compared to what Siri had to offer.

From personalised recommendations to fraud protection, the data-crunching powers of artificial intelligence are changing the face of financial services, writes Alexey Utkin. The past few years have seen a number of exciting advances in artificial intelligence (AI) which could change the way customers interact with financial services. Examples are the evolution of predictive analytics, recommender systems, anomaly detection, decision trees, computer vision and voice recognition. These have enabled delivery of an industrial-scale personalisation and automation of various processes in the financial services industry. The majority of financial services are still aimed at specific financial products, meaning it falls to customers to analyse their own situation and then research which products they should be using.

When Siri was originally released on the iPhone 4S back in 2011, the reviews were somewhat lukewarm. On the positive side, having an intelligent assistant baked into a massively popular smartphone was a huge leap forward. On the other hand, Siri didn't always perform as advertised. Even more problematic was that Siri's feature set was purposefully stunted by Apple. In fact, the Siri Apple released in 2011 wasn't even as capable as the Siri app that Siri's original developers had previously released on the App Store.