Surveys and interviews (structured, semi-structured, or unstructured) are widely used for collecting insights on emerging or hypothetical scenarios. Traditional human-led methods often face challenges related to cost, scalability, and consistency. Recently, various domains have begun to explore the use of conversational agents (chatbots) powered by large language models (LLMs). However, as public investments and policies on infrastructure and services often involve substantial public stakes and environmental risks, there is a need for a rigorous, transparent, privacy-preserving, and cost-efficient development framework tailored for such major decision-making processes. This paper addresses this gap by introducing a modular approach and its resultant parameterized process for designing conversational agents. We detail the system architecture, integrating engineered prompts, specialized knowledge bases, and customizable, goal-oriented conversational logic in the proposed approach. We demonstrate the adaptability, generalizability, and efficacy of our modular approach through three empirical studies: (1) travel preference surveys, highlighting multimodal (voice, text, and image generation) capabilities; (2) public opinion elicitation on a newly constructed, novel infrastructure project, showcasing question customization and multilingual (English and French) capabilities; and (3) transportation expert consultation about future transportation systems, highlighting real-time, clarification request capabilities for open-ended questions, resilience in handling erratic inputs, and efficient transcript post-processing. The results show the effectiveness of this modular approach and how it addresses key ethical, privacy, security, and token consumption concerns, setting the stage for the next-generation surveys and interviews.

In the midst of the growing integration of Artificial Intelligence (AI) into various aspects of our lives, agents are experiencing a resurgence. These autonomous programs that act on behalf of humans are neither new nor exclusive to the mainstream AI movement. By exploring past incarnations of agents, we can understand what has been done previously, what worked, and more importantly, what did not pan out and why. This understanding lets us to examine what distinguishes the current focus on agents. While generative AI is appealing, this technology alone is insufficient to make new generations of agents more successful. To make the current wave of agents effective and sustainable, we envision an ecosystem that includes not only agents but also Sims, which represent user preferences and behaviors, as well as Assistants, which directly interact with the user and coordinate the execution of user tasks with the help of the agents.

URIEL is a knowledge base offering geographical, phylogenetic, and typological vector representations for 7970 languages. It includes distance measures between these vectors for 4005 languages, which are accessible via the lang2vec tool. Despite being frequently cited, URIEL is limited in terms of linguistic inclusion and overall usability. To tackle these challenges, we introduce URIEL+, an enhanced version of URIEL and lang2vec that addresses these limitations. In addition to expanding typological feature coverage for 2898 languages, URIEL+ improves the user experience with robust, customizable distance calculations to better suit the needs of users. These upgrades also offer competitive performance on downstream tasks and provide distances that better align with linguistic distance studies.

We present ARCAS (Automated Root Cause Analysis System), a diagnostic platform based on a Domain Specific Language (DSL) built for fast diagnostic implementation and low learning curve. Arcas is composed of a constellation of automated troubleshooting guides (Auto-TSGs) that can execute in parallel to detect issues using product telemetry and apply mitigation in near-real-time. The DSL is tailored specifically to ensure that subject matter experts can deliver highly curated and relevant Auto-TSGs in a short time without having to understand how they will interact with the rest of the diagnostic platform, thus reducing time-to-mitigate and saving crucial engineering cycles when they matter most. This contrasts with platforms like Datadog and New Relic, which primarily focus on monitoring and require manual intervention for mitigation. ARCAS uses a Large Language Model (LLM) to prioritize Auto-TSGs outputs and take appropriate actions, thus suppressing the costly requirement of understanding the general behavior of the system. We explain the key concepts behind ARCAS and demonstrate how it has been successfully used for multiple products across Azure Synapse Analytics and Microsoft Fabric Synapse Data Warehouse.

Recent advances in audio understanding tasks leverage the reasoning capabilities of LLMs. However, adapting LLMs to learn audio concepts requires massive training data and substantial computational resources. To address these challenges, Retrieval-Augmented Generation (RAG) retrieves audio-text pairs from a knowledge base (KB) and augments them with query audio to generate accurate textual responses. In RAG, the relevance of the retrieved information plays a crucial role in effectively processing the input. In this paper, we analyze how different retrieval methods and knowledge bases impact the relevance of audio-text pairs and the performance of audio captioning with RAG. We propose generative pair-to-pair retrieval, which uses the generated caption as a text query to accurately find relevant audio-text pairs to the query audio, thereby improving the relevance and accuracy of retrieved information. Additionally, we refine the large-scale knowledge base to retain only audio-text pairs that align with the contextualized intents. Our approach achieves state-of-the-art results on benchmarks including AudioCaps, Clotho, and Auto-ACD, with detailed ablation studies validating the effectiveness of our retrieval and KB construction methods.

Knowledge graphs are an efficient method for representing and connecting information across various concepts, useful in reasoning, question answering, and knowledge base completion tasks. They organize data by linking points, enabling researchers to combine diverse information sources into a single database. This interdisciplinary approach helps uncover new research questions and ideas. Knowledge graphs create a web of data points (nodes) and their connections (edges), which enhances navigation, comprehension, and utilization of data for multiple purposes. They capture complex relationships inherent in unstructured data sources, offering a semantic framework for diverse entities and their attributes. Strategies for developing knowledge graphs include using seed data, named entity recognition, and relationship extraction. These graphs enhance chatbot accuracy and include multimedia data for richer information. Creating high-quality knowledge graphs involves both automated methods and human oversight, essential for accurate and comprehensive data representation.

Natural language explanations (NLEs) are commonly used to provide plausible free-text explanations of a model's reasoning about its predictions. However, recent work has questioned the faithfulness of NLEs, as they may not accurately reflect the model's internal reasoning process regarding its predicted answer. In contrast, highlight explanations -- input fragments identified as critical for the model's predictions -- exhibit measurable faithfulness, which has been incrementally improved through existing research. Building on this foundation, we propose G-Tex, a Graph-Guided Textual Explanation Generation framework designed to enhance the faithfulness of NLEs by leveraging highlight explanations. Specifically, highlight explanations are extracted as highly faithful cues representing the model's reasoning and are subsequently encoded through a graph neural network layer, which explicitly guides the NLE generation process. This alignment ensures that the generated explanations closely reflect the model's underlying reasoning. Experiments on T5 and BART using three reasoning datasets show that G-Tex improves NLE faithfulness by up to 17.59% compared to baseline methods. Additionally, G-Tex generates NLEs with greater semantic and lexical similarity to human-written ones. Human evaluations show that G-Tex can decrease redundant content and enhance the overall quality of NLEs. As our work introduces a novel method for explicitly guiding NLE generation to improve faithfulness, we hope it will serve as a stepping stone for addressing additional criteria for NLE and generated text overall.

Extracting anomaly causality facilitates diagnostics once monitoring systems detect system faults. Identifying anomaly causes in large systems involves investigating a more extensive set of monitoring variables across multiple subsystems. However, learning causal graphs comes with a significant computational burden that restrains the applicability of most existing methods in real-time and large-scale deployments. In addition, modern monitoring applications for large systems often generate large amounts of binary alarm flags, and the distinct characteristics of binary anomaly data -- the meaning of state transition and data sparsity -- challenge existing causality learning mechanisms. This study proposes an anomaly causal discovery approach (AnomalyCD), addressing the accuracy and computational challenges of generating causal graphs from binary flag data sets. The AnomalyCD framework presents several strategies, such as anomaly flag characteristics incorporating causality testing, sparse data and link compression, and edge pruning adjustment approaches. We validate the performance of this framework on two datasets: monitoring sensor data of the readout-box system of the Compact Muon Solenoid experiment at CERN, and a public data set for information technology monitoring. The results demonstrate the considerable reduction of the computation overhead and moderate enhancement of the accuracy of temporal causal discovery on binary anomaly data sets.

Bearing fault detection is a critical task in predictive maintenance, where accurate and timely fault identification can prevent costly downtime and equipment damage. Traditional attention mechanisms in Transformer neural networks often struggle to capture the complex temporal patterns in bearing vibration data, leading to suboptimal performance. To address this limitation, we propose a novel attention mechanism, Temporal Decomposition Attention (TDA), which combines temporal bias encoding with seasonal-trend decomposition to capture both long-term dependencies and periodic fluctuations in time series data. Additionally, we incorporate the Hull Exponential Moving Average (HEMA) for feature extraction, enabling the model to effectively capture meaningful characteristics from the data while reducing noise. Our approach integrates TDA into the Transformer architecture, allowing the model to focus separately on the trend and seasonal components of the data. Experimental results on the Case Western Reserve University (CWRU) bearing fault detection dataset demonstrate that our approach outperforms traditional attention mechanisms and achieves state-of-the-art performance in terms of accuracy and interpretability. The HEMA-Transformer-TDA model achieves an accuracy of 98.1%, with exceptional precision, recall, and F1-scores, demonstrating its effectiveness in bearing fault detection and its potential for application in other time series tasks with seasonal patterns or trends.

In this paper, we propose $\textbf{Ne}$ural-$\textbf{Sy}$mbolic $\textbf{C}$ollaborative $\textbf{D}$istillation ($\textbf{NesyCD}$), a novel knowledge distillation method for learning the complex reasoning abilities of Large Language Models (LLMs, e.g., \textgreater 13B). We argue that complex reasoning tasks are difficult for Small Language Models (SLMs, e.g., $\leq$ 7B), as these tasks demand not only general cognitive abilities but also specialized knowledge, which is often sparse and difficult for these neural-based SLMs to effectively capture. Therefore, NesyCD distills the general capabilities and specialized knowledge in LLMs using different manners. On the one hand, we distill only general abilities from teacher LLMs into the student SLMs of parameterized neural networks. On the other hand, for the specialized abilities and uncommon knowledge of a complex reasoning task, we employ a symbolic knowledge distillation approach to obtain and store the specialized knowledge within a symbolic knowledge base (KB). By decoupling general and specialized capabilities, the proposed NesyCD can achieve superior performance cost-effectively, utilizing smaller models and blending parameterized neural networks with symbolic KB. Moreover, the specialized KB generalizes well and is comprehended and manipulated by humans. Our experiments show that NesyCD significantly boosts SLMs' complex reasoning performance on in-domain (BBH, GSM8K) and out-of-domain (AGIEval, ARC) datasets. Notably, our approach enabled the LLaMA3-8B and Qwen2-7B to surpass GPT-3.5-turbo in performance and come close to matching LLaMA3-70B, despite the latter having nine times more parameters. Our code will be available at https://github.com/Xnhyacinth/NesyCD.