The development of open benchmarking platforms could greatly accelerate the adoption of AI agents in retail. This paper presents comprehensive simulations of customer shopping behaviors for the purpose of benchmarking reinforcement learning (RL) agents that optimize coupon targeting. The difficulty of this learning problem is largely driven by the sparsity of customer purchase events. We trained agents using offline batch data comprising summarized customer purchase histories to help mitigate this effect. Our experiments revealed that contextual bandit and deep RL methods that are less prone to over-fitting the sparse reward distributions significantly outperform static policies. This study offers a practical framework for simulating AI agents that optimize the entire retail customer journey. It aims to inspire the further development of simulation tools for retail AI systems.

What's happening: Google is set to launch a new system called Astra later this year. It promises that it will be the most powerful, advanced type of AI assistant it's ever launched. The current generation of AI assistants, such as ChatGPT, can retrieve information and offer answers, but that is about it. But this year, Google is rebranding its assistants as more advanced "agents," which it says could show reasoning, planning, and memory skills and are able to take multiple steps to execute tasks. The big picture: Tech companies are in the middle of a fierce competition over AI supremacy, and AI agents are the latest effort from Big Tech firms to show they are pushing the frontier of development.

Modern democracies face a critical issue of declining citizen participation in decision-making. Online discussion forums are an important avenue for enhancing citizen participation. This thesis proposal 1) identifies the challenges involved in facilitating large-scale online discussions with Natural Language Processing (NLP), 2) suggests solutions to these challenges by incorporating hybrid human-AI technologies, and 3) investigates what these technologies can reveal about individual perspectives in online discussions. We propose a three-layered hierarchy for representing perspectives that can be obtained by a mixture of human intelligence and large language models. We illustrate how these representations can draw insights into the diversity of perspectives and allow us to investigate interactions in online discussions.

This paper proposes a method to combine reinforcement learning (RL) and imitation learning (IL) using a dynamic, performance-based modulation over learning signals. The proposed method combines RL and behavioral cloning (IL), or corrective feedback in the action space (interactive IL/IIL), by dynamically weighting the losses to be optimized, taking into account the backpropagated gradients used to update the policy and the agent's estimated performance. In this manner, RL and IL/IIL losses are combined by equalizing their impact on the policy's updates, while modulating said impact such that IL signals are prioritized at the beginning of the learning process, and as the agent's performance improves, the RL signals become progressively more relevant, allowing for a smooth transition from pure IL/IIL to pure RL. The proposed method is used to learn local planning policies for mobile robots, synthesizing IL/IIL signals online by means of a scripted policy. An extensive evaluation of the application of the proposed method to this task is performed in simulations, and it is empirically shown that it outperforms pure RL in terms of sample efficiency (achieving the same level of performance in the training environment utilizing approximately 4 times less experiences), while consistently producing local planning policies with better performance metrics (achieving an average success rate of 0.959 in an evaluation environment, outperforming pure RL by 12.5% and pure IL by 13.9%). Furthermore, the obtained local planning policies are successfully deployed in the real world without performing any major fine tuning. The proposed method can extend existing RL algorithms, and is applicable to other problems for which generating IL/IIL signals online is feasible. A video summarizing some of the real world experiments that were conducted can be found in https://youtu.be/mZlaXn9WGzw.

Value function factorization methods are commonly used in cooperative multi-agent reinforcement learning, with QMIX receiving significant attention. Many QMIX-based methods introduce monotonicity constraints between the joint action value and individual action values to achieve decentralized execution. However, such constraints limit the representation capacity of value factorization, restricting the joint action values it can represent and hindering the learning of the optimal policy. To address this challenge, we propose the Potentially Optimal joint actions Weighted QMIX (POWQMIX) algorithm, which recognizes the potentially optimal joint actions and assigns higher weights to the corresponding losses of these joint actions during training. We theoretically prove that with such a weighted training approach the optimal policy is guaranteed to be recovered. Experiments in matrix games, predator-prey, and StarCraft II Multi-Agent Challenge environments demonstrate that our algorithm outperforms the state-of-the-art value-based multi-agent reinforcement learning methods.

Real-time Internet of Things (IoT) applications require real-time support to handle the ever-growing demand for computing resources to process IoT workloads. Fog Computing provides high availability of such resources in a distributed manner. However, these resources must be efficiently managed to distribute unpredictable traffic demands among heterogeneous Fog resources. This paper proposes a fully distributed load-balancing solution with Multi-Agent Reinforcement Learning (MARL) that intelligently distributes IoT workloads to optimize the waiting time while providing fair resource utilization in the Fog network. These agents use transfer learning for life-long self-adaptation to dynamic changes in the environment. By leveraging distributed decision-making, MARL agents effectively minimize the waiting time compared to a single centralized agent solution and other baselines, enhancing end-to-end execution delay. Besides performance gain, a fully distributed solution allows for a global-scale implementation where agents can work independently in small collaboration regions, leveraging nearby local resources. Furthermore, we analyze the impact of a realistic frequency to observe the state of the environment, unlike the unrealistic common assumption in the literature of having observations readily available in real-time for every required action. The findings highlight the trade-off between realism and performance using an interval-based Gossip-based multi-casting protocol against assuming real-time observation availability for every generated workload.

Information pooling has been extensively formalised across various logical frameworks in distributed systems [1,30,13,8], characterized by diverse information-sharing patterns. These approaches generally adopt an intersection perspective, aggregating all possible information, regardless of whether it is known or unknown to the agents. In contrast, this work adopts a unique stance, emphasising that sharing knowledge means distributing what is known, rather than what remains uncertain. This paper introduces new modal logics for knowledge pooling and sharing, ranging from a novel language of knowledge pooling to a dynamic mechanism for knowledge sharing. It also outlines their axiomatizations and discusses a potential framework for permissible knowledge pooling. Keywords: Information Pooling, Distributed Knowledge, Knowledge Pooling, Permissible Knowledge Sharing. What disclosures are considered sensitive information leaks? What messages can be shared with a cooperative partner without breaching confidentiality agreements?

Clinicians spend large amounts of time on clinical documentation, and inefficiencies impact quality of care and increase clinician burnout. Despite the promise of electronic medical records (EMR), the transition from paper-based records has been negatively associated with clinician wellness, in part due to poor user experience, increased burden of documentation, and alert fatigue. In this study, we present Almanac Copilot, an autonomous agent capable of assisting clinicians with EMR-specific tasks such as information retrieval and order placement. On EHR-QA, a synthetic evaluation dataset of 300 common EHR queries based on real patient data, Almanac Copilot obtains a successful task completion rate of 74% (n = 221 tasks) with a mean score of 2.45 over 3 (95% CI:2.34-2.56). By automating routine tasks and streamlining the documentation process, our findings highlight the significant potential of autonomous agents to mitigate the cognitive load imposed on clinicians by current EMR systems.

Autonomous intersection management (AIM) poses significant challenges due to the intricate nature of real-world traffic scenarios and the need for a highly expensive centralised server in charge of simultaneously controlling all the vehicles. This study addresses such issues by proposing a novel distributed approach to AIM utilizing multi-agent reinforcement learning (MARL). We show that by leveraging the 3D surround view technology for advanced assistance systems, autonomous vehicles can accurately navigate intersection scenarios without needing any centralised controller. The contributions of this paper thus include a MARL-based algorithm for the autonomous management of a 4-way intersection and also the introduction of a new strategy called prioritised scenario replay for improved training efficacy. We validate our approach as an innovative alternative to conventional centralised AIM techniques, ensuring the full reproducibility of our results. Specifically, experiments conducted in virtual environments using the SMARTS platform highlight its superiority over benchmarks across various metrics.

Intent Management Function (IMF) is an integral part of future-generation networks. In recent years, there has been some work on AI-based IMFs that can handle conflicting intents and prioritize the global objective based on apriori definition of the utility function and accorded priorities for competing intents. Some of the earlier works use Multi-Agent Reinforcement Learning (MARL) techniques with AdHoc Teaming (AHT) approaches for efficient conflict handling in IMF. However, the success of such frameworks in real-life scenarios requires them to be flexible to business situations. The intent priorities can change and the utility function, which measures the extent of intent fulfilment, may also vary in definition. This paper proposes a novel mechanism whereby the IMF can generalize to different forms of utility functions and change of intent priorities at run-time without additional training. Such generalization ability, without additional training requirements, would help to deploy IMF in live networks where customer intents and priorities change frequently. Results on the network emulator demonstrate the efficacy of the approach, scalability for new intents, outperforming existing techniques that require additional training to achieve the same degree of flexibility thereby saving cost, and increasing efficiency and adaptability.