Discourse & Dialogue
A Complete Guide To Sentiment Analysis And Its Applications
Sentiment analysis is a technique through which you can analyze a piece of text to determine the sentiment behind it. It combines machine learning and natural language processing (NLP) to achieve this. Using basic Sentiment analysis, a program can understand if the sentiment behind a piece of text is positive, negative, or neutral. It is a powerful technique in Artificial intelligence that has important business applications. For example, you can use Sentiment analysis to analyze customer feedback.
Robust Conversational AI with Grounded Text Generation
Gao, Jianfeng, Peng, Baolin, Li, Chunyuan, Li, Jinchao, Shayandeh, Shahin, Liden, Lars, Shum, Heung-Yeung
This article presents a hybrid approach based on a Grounded Text Generation (GTG) model to building robust task bots at scale. GTG is a hybrid model which uses a large-scale Transformer neural network as its backbone, combined with symbol-manipulation modules for knowledge base inference and prior knowledge encoding, to generate responses grounded in dialog belief state and real-world knowledge for task completion. GTG is pre-trained on large amounts of raw text and human conversational data, and can be fine-tuned to complete a wide range of tasks. The hybrid approach and its variants are being developed simultaneously by multiple research teams. The primary results reported on task-oriented dialog benchmarks are very promising, demonstrating the big potential of this approach. This article provides an overview of this progress and discusses related methods and technologies that can be incorporated for building robust conversational AI systems.
The Sparse Hausdorff Moment Problem, with Application to Topic Models
Gordon, Spencer, Mazaheri, Bijan, Schulman, Leonard J., Rabani, Yuval
We consider the problem of identifying, from its first $m$ noisy moments, a probability distribution on $[0,1]$ of support $k<\infty$. This is equivalent to the problem of learning a distribution on $m$ observable binary random variables $X_1,X_2,\dots,X_m$ that are iid conditional on a hidden random variable $U$ taking values in $\{1,2,\dots,k\}$. Our focus is on accomplishing this with $m=2k$, which is the minimum $m$ for which verifying that the source is a $k$-mixture is possible (even with exact statistics). This problem, so simply stated, is quite useful: e.g., by a known reduction, any algorithm for it lifts to an algorithm for learning pure topic models. We give an algorithm for identifying a $k$-mixture using samples of $m=2k$ iid binary random variables using a sample of size $\left(1/w_{\min}\right)^2 \cdot\left(1/\zeta\right)^{O(k)}$ and post-sampling runtime of only $O(k^{2+o(1)})$ arithmetic operations. Here $w_{\min}$ is the minimum probability of an outcome of $U$, and $\zeta$ is the minimum separation between the distinct success probabilities of the $X_i$s. Stated in terms of the moment problem, it suffices to know the moments to additive accuracy $w_{\min}\cdot\zeta^{O(k)}$. It is known that the sample complexity of any solution to the identification problem must be at least exponential in $k$. Previous results demonstrated either worse sample complexity and worse $O(k^c)$ runtime for some $c$ substantially larger than $2$, or similar sample complexity and much worse $k^{O(k^2)}$ runtime.
Data and NLP enable sentiment analysis for elevated customer experience capabilities
What do customers want, expect, and need? Three simple questions that all corporate leaders know will ultimately determine the effectiveness of a marketing campaign, revenue of a sales drive, and success of a company. Given the cutting-edge tools on the market today, all companies have a treasure trove of valuable customer information ready to be utilized to answer these questions. Leveraging data and sentiment analysis is instrumental in grasping the challenges and seizing the opportunities of modern customer experiences. Data provides the facts, sentiment analysis the feelings.
Sentiment Analysis Project in python using NLTK Library ( With Google Colab Notebook)
Share this post In this post, we are implementing a real-time application of Natural Language Processing. We are going to implement the Amazon review sentiment analysis project using NLTK Library and Machine Learning in the python programming language. After reading this post, you can able to learn how amazon figures out negative, positive, and neutral response and their percentages as shown at the end of every product in Amazon. I recommend that before going in deep with the project, first go to a product in amazon and see how the reviews are classified, and how the performance measured for a product. Amazon Product - Adidas Men Shoes Table of Contents What is the Sentiment Analysis?
Identifying Consumer Intent: Sentiment Analysis and NLP in Social Media
Social Media has let customers to communicate with their favourite brands and express their thoughts more openly than ever before. It is estimated that 80% of the world's data is unstructured, or unorganized. Huge volumes of data through emails, support tickets, chats, social media conversations are created every day which forms the supporting pillars of sentiment analysis. Being said, sentiment analysis classifiers may not be as accurate as other types of classifiers. But is it worth the effort?
(PDF) Research on attack cases via topic-model analysis and selection of vulnerability candidates from large-scale vulnerability database
Predicting software vulnerability discovery trends can help improve secure deployment of software applications and facilitate backup provisioning, disaster recovery, diversity planning, and maintenance scheduling. Vulnerability discovery models (VDMs) have been studied in the literature as a means to capture the underlying stochastic process. Based on the VDMs, a few vulnerability prediction ... [Show full abstract] schemes have been proposed. Unfortunately, all these schemes suffer from the same weaknesses: they require a large amount of historical vulnerability data from a database (hence they are not applicable to a newly released software application), their precision depends on the amount of training data, and they have significant amount of error in their estimates. In this work, we propose vulnerability scrying, a new paradigm for vulnerability discovery prediction based on code properties.
Neural Generation Meets Real People: Towards Emotionally Engaging Mixed-Initiative Conversations
Paranjape, Ashwin, See, Abigail, Kenealy, Kathleen, Li, Haojun, Hardy, Amelia, Qi, Peng, Sadagopan, Kaushik Ram, Phu, Nguyet Minh, Soylu, Dilara, Manning, Christopher D.
Building an open-domain socialbot that talks to real people is challenging - such a system must meet multiple user expectations such as broad world knowledge, conversational style, and emotional connection. Our socialbot engages users on their terms - prioritizing their interests, feelings and autonomy. As a result, our socialbot provides a responsive, personalized user experience, capable of talking knowledgeably about a wide variety of topics, as well as chatting empathetically about ordinary life. Neural generation plays a key role in achieving these goals, providing the backbone for our conversational and emotional tone. At the end of the competition, Chirpy Cardinal progressed to the finals with an average rating of 3.6/5.0,
Beyond Social Media Analytics: Understanding Human Behaviour and Deep Emotion using Self Structuring Incremental Machine Learning
This thesis develops a conceptual framework considering social data as representing the surface layer of a hierarchy of human social behaviours, needs and cognition which is employed to transform social data into representations that preserve social behaviours and their causalities. Based on this framework two platforms were built to capture insights from fast-paced and slow-paced social data. For fast-paced, a self-structuring and incremental learning technique was developed to automatically capture salient topics and corresponding dynamics over time. An event detection technique was developed to automatically monitor those identified topic pathways for significant fluctuations in social behaviours using multiple indicators such as volume and sentiment. This platform is demonstrated using two large datasets with over 1 million tweets. The separated topic pathways were representative of the key topics of each entity and coherent against topic coherence measures. Identified events were validated against contemporary events reported in news. Secondly for the slow-paced social data, a suite of new machine learning and natural language processing techniques were developed to automatically capture self-disclosed information of the individuals such as demographics, emotions and timeline of personal events. This platform was trialled on a large text corpus of over 4 million posts collected from online support groups. This was further extended to transform prostate cancer related online support group discussions into a multidimensional representation and investigated the self-disclosed quality of life of patients (and partners) against time, demographics and clinical factors. The capabilities of this extended platform have been demonstrated using a text corpus collected from 10 prostate cancer online support groups comprising of 609,960 prostate cancer discussions and 22,233 patients.
User Intention Recognition and Requirement Elicitation Method for Conversational AI Services
Tian, Junrui, Tu, Zhiying, Wang, Zhongjie, Xu, Xiaofei, Liu, Min
In recent years, chat-bot has become a new type of intelligent terminal to guide users to consume services. However, it is criticized most that the services it provides are not what users expect or most expect. This defect mostly dues to two problems, one is that the incompleteness and uncertainty of user's requirement expression caused by the information asymmetry, the other is that the diversity of service resources leads to the difficulty of service selection. Conversational bot is a typical mesh device, so the guided multi-rounds Q$\&$A is the most effective way to elicit user requirements. Obviously, complex Q$\&$A with too many rounds is boring and always leads to bad user experience. Therefore, we aim to obtain user requirements as accurately as possible in as few rounds as possible. To achieve this, a user intention recognition method based on Knowledge Graph (KG) was developed for fuzzy requirement inference, and a requirement elicitation method based on Granular Computing was proposed for dialog policy generation. Experimental results show that these two methods can effectively reduce the number of conversation rounds, and can quickly and accurately identify the user intention.