Klarna - which is based in Sweden, and has two UK offices - disclosed its job-cutting plans as it announced interim results which showed it increased its revenue by 27% to 13.3 billion Swedish krona ( 990 million). "Our proven scale efficiencies have been enhanced by our investment in AI, which has driven down operating expenses and improved gross profits," it said. It comes as unions have warned of mass job losses amid the growth of AI and are calling for legislation to protect workers. Mr Siemiatkowski said Klarna would reduce its headcount through what he called "natural attrition" - effectively a hiring freeze, where staff aren't replaced after they leave. Typically this means the people that remain are left with an increased workload. But Mr Siemiatkowski contended that AI would be replacing this work, and even claimed it was a potential "positive development" for some individuals who may be paid more.

The Swedish buy-now-pay-later company Klarna has become something of a poster child for the potential benefits of generative artificial intelligence. The company relies on AI to create and tailor promotional images and to draft marketing copy, saving millions of dollars. Earlier this year it said an AI chatbot assistant was doing the work of 700 human customer-service agents, which it forecast would boost profits by 40 million this year. Klarna's approach highlights generative AI's promise for powering businesswide systems, like customer service. U.S. businesses are investing in AI, and they're eager to see such gains.

ChatGPT, the artificial intelligence-based chatbot developed by OpenAI, is being rolled out by Klarna AB to provide what the payments platform calls personalized and intuitive shopping experiences. Online shoppers will be able to ask Klarna, through the chatbot, for product recommendations, as well as receive links to shop recommended products through Klarna's search and compare tool. While Klarna says it will not be using ChatGPT for payments, the company joins Stripe Inc. as one of the first payments companies to adopt the technology in any capacity. Stripe announced earlier this month it was incorporating ChatGPT's natural-language technology into its products and services. Klarna will enable the ChatGPT plugin for ChatGPT users, beginning with ChatGPT Plus subscribers in the United States and Canada, and gradually roll the technology out to other regions.

About Klarna Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. We serve over 90 million consumers worldwide, and partner with 250,000 merchants – with a new merchant joining us every 8 minutes. Our offices are spread over 17 different markets, hosted by 4000 employees from 100 nationalities. As a Data Science Intern in Klarna you will: Be part of a multifunctional team with experienced Data Analysts, Data Scientists and Engineers.

The global tech startup scene is a noisy, crowded space. And then there are the stories of those entrepreneurs whose ideas have endured into something truly transformational; Amazon, Apple, Google, you name it--many of the biggest and most influential companies in the world today were born of this heritage. "One thing we can all agree on: The key attribute of a startup is its ability to grow," wrote Forbes' Natalie Robehmed. And as my former CEO, Mark Jones, used to say, "All big companies were once small companies too. The only difference is that they grew up."